GSS Active Anti-Spam Defense Services

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GSS Active Anti-Spam Defense Services

Unsolicited bulk commercial e-mail (spam) is a growing problem impacting businesses today. Spam can bring down servers and networks, waste resources, cause IT headaches and pose legal risks to businesses. Spam causes:

• Consumption of e-mail server CPU and storage resources
• Increased Internet and internal e-mail traffic
• Increased consumption of Internet uplink and internal network bandwidth
• Increased operational overhead and additional strain on IT staff
• Disruption of employee work activities
• Loss of end-user productivity and annoyance of end users
• Inappropriate content within the company e-mail system
• Potential legal headaches related to spam
• Higher operational cost for e-mail resulting from spam

Passive defenses like spam filtering gateway products are ‘band-aid’ solutions that fail to reduce spam and that create e-mail delays and bottlenecks. Global System Services Corporation (GSS) provides an alternative. GSS Active Anti-spam Defense resolves ongoing spam problems, helps to avoid future problems, solves technical problems, and reduces liabilities.

Instead of passively allowing spam volume to increase. GSS restores control to you. GSS anti-spam services include anti-spam investigation and analysis, active anti-spam solution development and deployment of anti-spam defense systems: Everything you need for Active Anti-spam Defense. Active Anti-spam Defense involves:

• Investigation and Tracking
• Solution Architecture
• Detailed System Design
• Hands-on Implementation
• IT staff training and Education

Take the Fight to the Spammers
Developing an Active Anti-spam Defense System requires investigation and analysis to track down spammers and block the problem at the sources—not on your corporate network. To develop an Active Anti-spam Defense System GSS investigates and analyzes spam incidents, focuses on your business requirements and examines your existing e-mail and anti-spam systems. GSS provides you with the best possible combination of tools, technologies, and methods to take the spam battle to the spammers and solve spam problems in a permanent way. Developing your Active Anti-spam Defense involves:

• Spam problem investigation and assessment
• Business, legal, and IT requirements analysis
• Development of an overall technology strategy
• Detailed technical anti-spam solution design
• Development of anti-spam methodology for IT

Your Active Anti-spam System
While an Anti-spam Defense System can have multiple layers, the performance and capacity, and usability of your e-mail system cannot be compromised. GSS solutions focus on solving problems without disrupting users or IT operations. GSS ensures that every solution meets service level and technical requirements while effectively solving the problem.

You will receive a comprehensive GSS Anti-spam Solution Report and Recommendations document. The report provides you with a clear roadmap that shows the best approach to addressing spam problems, permanently. GSS also provides:

• Installation and testing of anti-spam systems
• Configuration and tuning of anti-spam filters and rules
• Development of operational IT procedures to address spam issues
• Training and education of IT staff to track and block spammers

Anti-spam Investigation
Anti-spam Investigation is an active defense measure that involves both forensic and realtime investigation of spam specific incidents, spammers, and spam friendly ISPs, as well as taking appropriate steps to block or shutdown offending entities. Transparency of spammer activities is the key to accountability. Few spammers will defend their activities or persist when confronted with direct evidence. GSS Anti-spam Investigations involve:

• Tracking of spam messages, spammers, and responsible networks
• Evidence gathering and reporting of spammer activities to upstream ISPs
• Spam blocking through the Realtime Black List (RBL) and other methods

Experience Superior Value
With GSS customers always know what they will receive, how much they should invest, and how long it will take to achieve their goals. Over the years GSS has proven its value by helping customers successfully meet the most demanding IT challenges. GSS has relationships with major vendors that involve training and certification of GSS staff, but the certification that GSS points out most frequently is customer loyalty. GSS is successful because GSS customers are successful.

About GSS

Global System Services Corporation (GSS) is the leading provider of consulting and professional services for large-scale and distributed infrastructure systems such as email and messaging, directory services, groupware, and wireless solutions. GSS customers include Fortune 500 companies, large services providers and telecom companies, government agencies, major messaging product vendors, and innovative technology startups.

GSS provides a complementary suite of services including strategic technology consultation and competitive vendor and product analysis, product and system architecture and design, system development deployment, customization, and testing, technical support, email migration, and other IT services. GSS has been directly responsible for some of the largest global systems and solutions and counts as customers many of the largest companies in the world.

From its offices in the Silicon Valley California, GSS delivers services and solutions to customers worldwide through a network of mobile consultants and qualified GSS Affiliates. With industry certified professionals on staff, GSS is a Qualified Lotus Business Partner, a Certified Microsoft Solution Provider (MCSP), a Principal Partner in the Sun Partner Advantage program and a member of the Sun Software Partner Council, as well as a member of key industry organizations.

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©1995-2005 by Global System Services Corporation (GSS). Portions of this material are copyright ©1995-1999 by Ron Herardian